Step-by-step guide to claim compensation for delayed, cancelled, or overbooked flights under EU261 and UK261.
Last updated: March 2025
EU261 covers EU/EEA flights and EU-based airlines. UK261 covers UK departures and UK-based airlines.
You are typically eligible for delays of 3+ hours, cancellations, or denied boarding.
Compensation applies when the airline is responsible, not for extraordinary circumstances.
Follow this sequence for the fastest, most defensible claim.
Confirm your route, disruption type, and delay length meet EU261 or UK261 requirements.
Save your booking confirmation, boarding pass, and any airline messages about the disruption.
Compensation depends on flight distance and delay length. Cash is your right, not vouchers.
Use the airline claim form and include your flight details, receipts, and evidence.
If the airline denies or stalls, escalate to the national enforcement body or ADR.
If you want a hands-off option, a claims partner can handle the process for you.
The more complete your file, the faster your claim moves.
Check your flight and see if compensation is available. We can handle the paperwork and follow-ups.
Start a claimNo win, no fee
Related guides
Understand the exact rules for your trip.
